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Customer Success Advisor (English and German)

Poland, remote

GetResponse is an online marketing platform that has all it takes to build our customer’s brand online. 350k of marketers and entrepreneurs around the world have already trusted us, no matter the size of their business.

We've been here since 1998 and now we’re a group of 370+ people working from 8 offices on 4 continents. We’re global and multicultural, yet we all share the same values.

Our team grows along with our product. Want to grow with us?

You may be the perfect match if you:

  • your level of English is at least C1 in speaking and writing
  • have a very good command of German (at least B2 level in writing)
  • have online marketing acumen and preferably some technical background 
  • are open to new experiences and ready to acquire new information at a fast pace
  • have the ability to easily handle a number of interactions at the same time
  • have superior verbal and written communications skills and are ready to master your speed-typing skill
  • are an outgoing “people person” with an upbeat attitude

Key responsibilities:

  • responding to enquiries and educating our Customers on our products by chat and email
  • troubleshooting problems for Customers
  • coordinating solutions with IT and management
  • helping customers build successful businesses

Extra perks include:

  • possibility to work remotely
  • home office subsidies
  • #getremote fund
  • private health insurance
  • employee pension program (PPE)
  • corporate life insurance
  • sport card fund

Still hungry for more info? Contact our talent hunter right away.
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